Privacy Policy

This is a courtesy English translation. In the event of any discrepancy, the French version prevails.

Your privacy and the security of your data are important to us. This privacy policy document describes the types of information that are or may be collected, used or shared by EDGWARD when you visit it, use it or make purchases on it. If you have any further questions or would like to obtain more information about our privacy policy or about the way in which we process users' data and personal information, or if you would like to withdraw your consent to the continued collection, use or disclosure of your personal information, please do not hesitate to contact us.

Definitions

This site is operated by DBA Solutions Sàrl, rue des Bains 35, 1205 Geneva (referred to as "I", "Me", "Our", "We" or "Us"). As a client of this service, you are a "User", "Visitor" or "You" under this agreement. The website or any service we offer will be referred to by the terms "website" or "service". External services or integrations of this kind will be referred to as "external provider" applications or "external service".

Data we collect

Following the standard procedures for the use of log files, these files automatically record visits when you visit the website; this may consist of information about your web browser, it may record some of the cookies installed on your device, the IP address, the ISP, the time zone and the timestamp, the referral/exit pages, and the number of clicks. The purpose of this information is to analyse trends, administer this website, track users' movements across this website and gather demographic information, and it is not linked to any personally identifiable information.

In addition, when you browse the website, we may collect information about the sub-pages you consult. We may also collect personal information about you, such as your name, the name of your organisation/company, your address, your email address or other personal data if you provide it to us upon registration, purchase, when contacting us or in any other way.

We only request personal information when we genuinely need it in order to provide you with a desired service (for example, if you place an order through the website). We collect it by fair and lawful means, with your knowledge and consent. We also inform you of the reasons for which we collect it and the way in which it will be used.

Sharing your personal information

We do not share, sell, exchange or rent any personally identifiable information with third parties, except where required by law, where you breach our terms of use or where it helps us to facilitate our service. For example, the online shop module may require the transmission of your data to third-party services such as payment solutions. We may also use statistics services such as Google Analytics, Facebook Pixel and others.

In order to provide certain functionalities, we may call upon other third-party services such as payment and accounting providers or services, support or communication providers and other services; we reserve the right not to track the way in which you interact with the services provided.

We may collect and use non-personal information to help us improve the service, personalise your experience and analyse the use of the service. This privacy policy does not limit our use or disclosure of the non-personal information collected. We reserve the right to collect, use and disclose this non-personal information to our partners, advertisers and other third parties, at our sole discretion.

Information security

We take measures to protect your information against any unauthorised access, alteration, disclosure or destruction.

Cookies and beacons

This site uses "cookies", which are small data files placed on your device only if your browser settings allow it, and which may include information such as a unique identifier, the sub-pages previously visited on this website and/or other information. Types of cookies we may use: session cookies, security cookies or preference cookies. You may refuse the use of cookies on your first visit and may disable or clear cookies in your browser settings.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a regulation of European law relating to data protection and privacy for all individuals within the European Union and the European Economic Area. If you are a European resident, we are the data controller of your data and you have the right to know how your personal information is processed, what we have collected about you, and to request that this data be corrected, updated or deleted.

In addition, please note that your information may be transferred outside Europe, in particular to Canada and the United States. Please contact us if you have any questions about your rights under the GDPR. For further information or complaints, please contact your local data protection authority.

Data retention

We retain the information collected for as long as is necessary to provide you with the requested service or until you ask us to delete this information. The data we store is protected by commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. Client passwords that we may store are stored in hashed form and the original password cannot be recovered.

Communication by electronic mail

We may communicate with you by electronic mail or by telephone in response to your requests, or send you announcements relating to the services on the basis of the personal information you provide to us. We may also use your personal information to send you updates and other promotional communications if we have received your consent. If you no longer wish to receive these updates by electronic mail, you may choose to stop receiving them at any time by following the instructions included in each communication. This is generally an "unsubscribe" link.

Links to other websites

Our website may contain links to and from third-party websites or services that are not operated by us. If you follow a link to one of these websites and are redirected to a third-party website, please note that these websites have their own privacy policies and that we accept no responsibility for these policies or practices. Please consult the privacy policy of each website you visit before submitting any personal information to any of these websites.

Do Not Track

This website does not alter its data collection and use practices when your browser sends the "Do Not Track" signal.

Business transfers

In the event that DBA Solutions Sàrl or substantially all of our assets were to be acquired, or in the event that DBA Solutions Sàrl were to become insolvent or cease its activities, your personal information would be one of the assets transferred to or acquired by a third party which could continue to process your personal information. You acknowledge and consent that such transfers may take place, and are authorised by this privacy policy, and that any acquirer of our assets may continue to use your personal information as set out in this policy.

Amendments

We reserve the right to update or amend this privacy policy at any time and without notice. We will publish these amendments on this page. Please therefore consult this document each time you provide us with personal information. This policy takes effect on 01 March 2024. If you continue to use the website after seven (7) days of amendments or revisions to this privacy policy, this means that you accept the terms of this revised privacy policy. We suggest that you consult this Privacy Policy regularly if you are concerned about the way in which your information is used.

Consent

By using our website, you hereby consent to our privacy policy and accept its terms.

Contact

For any further information or if you wish to exercise your right over your personal data, you may contact us directly at the following address: DBA Solutions Sàrl, rue des Bains 35, 1205 Geneva.