How it works

From subscription
to intervention in 3 steps

No hardware to install. No long-term commitment. A professional security agent at your door within minutes.

Discover Edgward

See how easy it is

A short video to understand the Edgward service in under a minute.

3 simple steps

Your security in a few taps

1

Download the app and subscribe

Create your account in a few steps and try Edgward free for one month - cancel at any time.

  • Quick sign-up with an email address or a Swiss number
  • Secure payment by bank card
  • No commitment, cancel in one tap
2

Set up the locations you want to protect

Register your home, your office or any other place you want to secure. Add specific instructions for agents: access code, floor, special notes.

  • Set up to 2 locations (private / professional)
  • Specify access details
  • Set emergency contacts
3

Book an intervention in one tap

When needed, open the app, request an intervention and select the firm of your choice according to your criteria (time or price).

  • Nearest patrols shown
  • Real-time tracking of the intervention
  • Intervention report sent after each assignment
During the intervention

What happens after your request

A choice of patrols

Choose one of the available patrols according to your criteria: firm, on-site arrival time or price.

Real-time tracking

Follow the intervention steps from booking through to completion. The patrol will contact you if you wish.

Intervention report

After each assignment, a detailed report is available in the app: arrival time, findings, actions taken and recommendations.

Certified agents

We work only with recognised security firms accredited by the cantonal authorities.

Frequently asked questions

Everything you need to know

How much does an intervention cost?

Each partner firm sets the cost of its intervention freely, according to its own criteria (date, time and location of the intervention). The price includes travel and 60 minutes of intervention on site.

How quickly does the agent arrive?

In urban areas, the average response time is under 15 minutes. In suburban or rural areas, it can vary depending on the availability of agents in your area.

What types of intervention can I request?

Security patrol, escort, deterrent presence, site opening/closing, alarm verification… Edgward covers a broad range of private security assignments.

Do I need to install any equipment?

No. All you need is your smartphone and the app. No camera, sensor or alarm panel is required. You can use your own equipment that is already installed, or use your own tools for self-monitoring.

Can I cancel at any time?

Yes. There is no minimum commitment. You can cancel your subscription directly from the app, in one tap. Cancellation takes effect at the end of the period already paid for.

Are the agents genuinely professional?

Yes. The patrols shown come exclusively from duly licensed security firms.

Ready to try Edgward?

Download the app and enjoy a one-month free trial. Cancel at any time.