Terms and Conditions

This is a courtesy English translation. In the event of any discrepancy, the French version prevails.

Chapter I - General provisions

Article 1 - DBA SOLUTIONS Sàrl

DBA SOLUTIONS Sàrl is a limited liability company under Swiss law, having its registered office in Geneva and registered with the Commercial Register of the Republic and Canton of Geneva since 6 November 2023.

Its statutory purpose is: "the provision of advice and services in the field of information technology, in particular the development of software and applications, and specifically the development of an application aimed at connecting natural and legal persons with security firms in order to request intervention for the protection of property of all kinds; trade in related products. It may also carry out, whether on its own account or on behalf of third parties, all financial, commercial, movable or immovable operations relating directly or indirectly to its corporate purpose, and may take an interest, in any form whatsoever, in any similar undertakings. The company may also establish branches and subsidiaries in Switzerland and abroad".

Article 2 - Scope of application

These general terms and conditions apply to our applications and to our "EDGWARD" website in Switzerland.

By accessing our applications and our website, and by using our products and services, you undertake to comply with these general terms and conditions, whether in your own name or as a representative of a third party or a legal entity.

We reserve the right to amend these general terms and conditions at any time. Any amendment will be communicated to you.

Should any provision of these general terms and conditions prove to be void or unenforceable, the remaining provisions shall remain fully valid and applicable.

The rights and obligations arising from these general terms and conditions are non-transferable to third parties.

Article 3 - Definitions

"Third-Party Providers" are security firms within the meaning of the Concordat on security firms of 18 October 1996 which use the EDGWARD solution.

"Third-Party Services" include, in particular, security, surveillance and intervention services on private premises. These services are made available to you through the EDGWARD solution.

"EDGWARD" is a solution offered by DBA SOLUTIONS Sàrl, in the form of a website or applications, one for Users and the other for Third-Party Providers.

The terms "Services provided by EDGWARD" or "Our Services" refer to the products and services provided directly by the "EDGWARD" solution.

The terms "User" or "Client" refer to you as the beneficiary of the Third-Party Services through EDGWARD and our products and services.

The "Alerts Module" refers to the functionality integrated into the EDGWARD solution enabling the User to consult aggregated information from public third-party sources relating in particular to public safety, traffic, weather conditions, events and infrastructure, under the conditions set out in Chapter IV hereof.

Chapter II - Applications and website

Article 4 - Intellectual property

The EDGWARD applications and website, as well as their content, are the exclusive property of DBA SOLUTIONS Sàrl and its licensors. The provision of intellectual property rights and licences does not give rise to any form of assignment in favour of the Users of the applications and the website or of third parties.

Article 5 - Content

We reserve the right to modify or to suspend temporarily or permanently all or part of our applications, our website, their content, and our products and services, at any time and without giving reasons, without incurring any liability whatsoever in this respect.

It is strictly prohibited:

• to access or use our applications and our website for purposes other than those provided for in these general terms and conditions;
• to copy, reproduce, modify, adapt or alter our applications and our website or their content, including these general terms and conditions;
• to damage or destroy all or part of our applications and our website or their content;
• to make all or part of our applications and our website or their content, access to which is restricted, available to third parties.

Article 6 - Data protection statement (privacy policy)

We have drawn up a data protection statement (privacy policy), accessible via this link. This forms an integral part of these general terms and conditions.

Article 7 - System requirements

Our applications can be downloaded free of charge and our website can be consulted freely on most modern telephones, tablets and computers with an Internet connection and equipped with a recent and widely used operating system such as iOS or Android.

Our applications, our website, their content and our products and services are provided as is and as available, to the exclusion of any warranty as to quality.

You access and use our applications and our website at your own risk. The same applies to any file downloaded or otherwise obtained by means of our applications and our website.

It is your responsibility to have network access in order to benefit from our Services. Network connection charges are borne by you.

It is furthermore your responsibility to have devices and operating systems compatible with the use of our Services. We strongly recommend that you keep your operating system and your applications up to date, and that you protect them by means of antivirus software and firewalls.

We decline all liability in this respect, in particular in the event of damage caused to your computer or telephone systems, as well as in the event of interception, alteration, loss or destruction of data.

Chapter III - Operation

Article 8 - Description

Our online products and services enable you to request security services from our Third-Party Providers.

In this regard, EDGWARD acts exclusively as an intermediary technology platform to enable you to request and receive the Third-Party Services.

The services provided by these Third-Party Providers in your favour are subject to a contractual relationship directly with them. EDGWARD is in no way a party to this contractual relationship.

Article 9 - Our Services

The Services provided by EDGWARD include:

• access to and use of our applications and our website;
• the management and processing of subscriptions and requests for services (Third-Party Services), including the issuance of invoices and payment receipts on behalf of Third-Party Providers;
• the provision of the Alerts Module, under the conditions set out in Chapter IV hereof.

Article 10 - Creation of a client account

It is the responsibility of each User to read carefully and to approve these general terms and conditions before creating a client account by means of the EDGWARD applications or website.

The creation of a client account is a mandatory prerequisite for any person who intends to benefit from the EDGWARD products and services, as well as from the Third-Party Services.

The creation of a client account is reserved for persons aged 18 years and over. The EDGWARD solution may ask you to prove your age upon presentation of an identity document.

When creating a client account, you will be required to provide us with the personal information essential for us to provide you with our products and services. This information consists of data such as your surname, first name, address of the location concerned by the Third-Party Services, billing address, telephone number and email address.

The use of the Third-Party Services and of paid subscriptions is conditional on your providing a valid means of payment (bank card, direct debit authorisation, TWINT technology or similar).

You will furthermore be required to declare on your honour that you are the owner or the holder of a valid lease for the location concerned by the Third-Party Services.

Article 11 - Third-Party Services

Our Third-Party Providers provide their services through the EDGWARD solution.

This solution enables you to receive information on the Third-Party Services before making a request.

Third-Party Providers are free to accept or refuse a request.

Third-Party Providers may ask you to accept their own general terms and conditions when you make a request.

The EDGWARD solution may ask you to rate the services provided by the Third-Party Providers. This rating will be visible on the EDGWARD applications and website to all Third-Party Providers and Users.

When you request a Third-Party Service, you authorise the provider to intervene on your private property (private home, offices or commercial premises).

You are not authorised to have several Third-Party Providers intervene simultaneously at the same place and at the same time.

Article 12 - Users' obligations

By accepting these general terms and conditions, you undertake to use our products and services in strict compliance with Swiss legislation. Any use of our products and services for unlawful purposes or contrary to these general terms and conditions is strictly prohibited.

We reserve the right to suspend temporarily or to terminate permanently your access to and use of our services in the event of a breach of your obligations arising from these general terms and conditions. Where applicable, you will be informed as soon as possible. We will also inform you of any lifting of these restrictions.

In the event of a breach of these general terms and conditions causing us harm, or causing harm to a Third-Party Provider, we furthermore reserve the right to claim damages from you.

The personal information you provide to us must be accurate, complete, truthful and kept up to date.

Your client account is strictly personal and non-transferable, save with our express written authorisation.

Only one account may be created per person, save with our express written authorisation.

Information we provide to you that is designated as confidential must not be disclosed to third parties.

In the event of a suspicion of identity theft on your client account, or in the event of theft or loss of your bank card, it is your responsibility to inform us immediately.

Article 13 - Fees and payments

We offer you different types of subscription according to your needs. The rates for these subscriptions are those in force on our EDGWARD solution at the time of subscription.

If a subscription is not renewed on its expiry date, access to your client account remains possible, but you will no longer be able to benefit from access to and use of the services concerned.

The Third-Party Services are invoiced to you by the Third-Party Provider directly. An estimate of the rates for these services will appear in our EDGWARD solution. This estimate does not constitute an offer and is for indicative purposes only.

If a Third-Party Provider must in turn engage a third party to provide its service, for example a locksmith or a plumber, you will be informed beforehand. The third party's invoice will be addressed to you directly and will not appear in our EDGWARD solution. Nor are we a party to this contractual relationship.

We do not invoice any services other than the subscriptions offered. We nevertheless reserve the right to invoice fees and penalties in the event of the late cancellation of a request or in the event of non-compliant or abusive use of our EDGWARD solution.

We reserve the right to modify our rates and our fees at any time. These modifications will be communicated to you and submitted for your approval. However, failing your agreement to the modified rates, we will no longer be able to provide you with our products and services.

In all cases, you will receive an electronic invoice for the services from which you have benefited thanks to our EDGWARD solution.

Our rates and our fees are inclusive of all taxes, VAT included.

Article 14 - Liability

Our products and services may be subject to limitations, delays or other problems due to the use of the Internet and IT providers, to acts attributable to third parties or to cases of force majeure. They may also be subject to interruptions for maintenance purposes, which will be communicated to you beforehand. We decline all liability for any damage you may suffer as a result of these limitations or interruptions.

Our liability cannot be incurred in whole or in part in the event of non-performance or improper performance of our Services where such non-performance or improper performance is attributable to you.

As an intermediary technology platform that is not a party to the contractual relationship binding you to your Third-Party Provider, we decline all liability in the event of non-performance or improper performance by the latter of its own services.

Article 15 - Termination

You may at any time cease using our products and services and terminate your subscription. You may also permanently delete your client account.

You have the right to terminate a subscription before its expiry date. However, no refund will be offered or owed to you for the period from the date of termination to the expiry date of the subscription. Payment of the subscription up to its expiry date shall remain definitively retained by us.

Article 16 - Customer service

EDGWARD offers you a customer service enabling the handling of most of your questions or requests relating to the use of our products and services.

Insofar as we are not bound by the contractual relationship binding you to the Third-Party Provider, any complaint concerning their services must be addressed directly to the latter.

Chapter IV - Alerts Module

Article 17 - Purpose and description of the Alerts Module

The Alerts Module is a functionality integrated into the EDGWARD solution enabling the User to consult, from our applications, information relating in particular to public safety, traffic, weather conditions, events and infrastructure liable to affect their geographical area of interest.

The information disseminated by the Alerts Module comes exclusively from publicly accessible third-party sources, in particular official publications of Swiss public authorities (cantonal police forces, State and community services), press agencies, public transport operators, weather services and infrastructure operators.

With regard to information from third-party sources, EDGWARD merely aggregates, contextualises and geolocates it. EDGWARD is neither the author, nor the publisher, nor the producer of this information.

EDGWARD may furthermore produce and disseminate, within the Alerts Module, its own information presented in an objective manner and accompanied by its sources. This information is identifiable as emanating from EDGWARD. It remains exclusively informative in nature and does not entail any opinion, advice or recommendation within the meaning of Article 20 below.

The purpose of the Alerts Module is to enable the User to easily keep informed of situations liable to affect their safety. It in no way constitutes a press service, a news medium, a risk analysis service, an intelligence service, or an official alert service.

Article 18 - Conditions of access and free provision

The Alerts Module is made available free of charge to all Users holding an EDGWARD client account, whether or not they hold a subscription to the other Services provided by EDGWARD.

Access to the Alerts Module is not subject to any specific monetisation. No subscription, in-app purchase or separate fee is required for its use.

In accordance with Article 5 hereof, we reserve the right to modify, to limit, to suspend temporarily or permanently all or part of the Alerts Module, at any time and without giving reasons, without incurring any liability whatsoever in this respect. No acquired right may result for the User from the free provision of the Alerts Module.

Article 19 - Non-substitution for the emergency services

The Alerts Module does not constitute an emergency service and may in no circumstances substitute for the official emergency services.

In the event of immediate danger to the life, health or safety of persons or property, the User must without delay dial the official Swiss emergency numbers: 117 (Police), 118 (Fire brigade), 144 (Ambulances), or any other competent emergency number.

Nor does the Alerts Module substitute for the official communication channels of the public authorities, in particular the AlertSwiss system and official cantonal and federal communications, to which the User is invited to refer as a priority.

Article 20 - Informative nature, absence of advice and analysis by the User

The Alerts Module makes available to the User raw, aggregated or summarised information, whether from third-party sources or produced by EDGWARD. Through the Alerts Module, EDGWARD formulates no opinion, no recommendation, no security advice, and no risk analysis.

The interpretation, analysis and assessment of the information displayed in the Alerts Module are the sole and entire responsibility of the User.

Any decision, action or inaction that the User may be led to take on the basis of the information disseminated by the Alerts Module - including in particular any measure of protection, movement, change of behaviour or request for a security service - is exclusively the responsibility of the User, who alone assumes the responsibility and the consequences thereof.

The User acknowledges being the sole judge of the relevance of the information displayed and is invited to cross-check it with other sources before any material decision.

Article 21 - Absence of warranty

The Alerts Module is provided as is and as available, to the exclusion of any warranty as to quality, whether express or implied.

EDGWARD does not warrant, in particular:

• the completeness of the information disseminated, in particular the inclusion of any event, incident or situation that may be of interest to the User;
• the accuracy of the information disseminated; information from third-party sources depends entirely on the reliability of those sources, and information produced by EDGWARD is communicated on the basis of the elements available at the time of its dissemination, without any warranty of completeness;
• the timeliness or the currency of the information disseminated, which may be affected by delays inherent in publication by the third-party sources, in aggregation and in dissemination;
• the uninterrupted availability of the Alerts Module or the continuity of its operation;
• the effective and timely receipt of push notifications, which depend in particular on the third-party notification services operated by Apple and Google, on the settings of the User's device, on the state of their Internet connection and on parameters beyond EDGWARD's control.

The User acknowledges having taken note of these limitations and accepts them without reservation through the use of the Alerts Module.

Article 22 - Limitation of liability

In addition to Article 14 above, and to the extent permitted by Swiss law, EDGWARD expressly declines all liability concerning:

• the direct or indirect, material or immaterial, bodily or patrimonial consequences of the User's decisions, actions or inactions based on the information disseminated by the Alerts Module;
• the inaccuracies, errors, omissions, imprecisions or delays emanating from the third-party sources whose content is aggregated by the Alerts Module;
• the failures, delays or non-receipt of push notifications attributable to third-party notification infrastructures (Apple Push Notification service, Firebase Cloud Messaging or equivalents) or to factors specific to the User's device;
• the temporary or permanent unavailability of the Alerts Module, whether due to maintenance operations, to acts of third parties, to cases of force majeure or to any other cause.

EDGWARD's liability may in no case be incurred on account of the exclusively informative and non-operational nature of the Alerts Module.

Article 23 - Intellectual property of the sources and compliant use

Each item of information disseminated by the Alerts Module remains the intellectual property of its author or its original publisher. EDGWARD's role is limited to the aggregation, geolocation and formatting for the purposes of display in our applications.

EDGWARD preserves, as far as possible, the references to the original sources and does not alter the substantial content of the aggregated information.

It is strictly prohibited for the User:

• to reproduce, copy, download en masse or automatically extract the content of the Alerts Module by any process whatsoever;
• to redistribute, retransmit, publish or commercially exploit, in whole or in part, the information disseminated by the Alerts Module;
• to use the Alerts Module or its content for any purpose contrary to Swiss legislation, to the rights of third parties or to these general terms and conditions.

Article 24 - Personal data specific to the Alerts Module

For the purposes of providing the Alerts Module, EDGWARD is led to process in particular: the address(es) or geographical coordinates of the locations of interest configured by the User, their alert preferences (in particular desired categories, radius, severity threshold and time slots), their device identifier and notification token, as well as their interactions with the alerts displayed.

These processing operations are governed by our data protection statement (privacy policy), to which Article 6 above refers and which forms an integral part of these general terms and conditions.

The User may at any time disable push notifications or modify their alert preferences via the settings of the EDGWARD application or of their device.

Chapter V - Final provision

Article 25 - Applicable law and jurisdiction

These general terms and conditions, any contractual relationship between DBA SOLUTIONS Sàrl, its Third-Party Providers and its Users, as well as any dispute that may result therefrom, are subject exclusively to Swiss law.

The place of jurisdiction is exclusively the location of the registered office of DBA SOLUTIONS Sàrl.

Done at Geneva, on 19 May 2026.